Returns & Exchanges
At Ever-Pretty UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that certain items like final sale products and intimate apparel are non-returnable for hygiene and clearance reasons.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Package the Items
Carefully place the dresses in their original packaging, ensuring all tags are intact and the items are free from makeup or perfume marks.
Ship the Parcel
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at your nearest Royal Mail or designated courier point.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing