Frequently Asked Questions
Everything you need to know about finding your perfect dress at Ever-Pretty UK.
How long does shipping take within the UK?
We offer several shipping options. Standard delivery typically takes 3-5 business days, while our Express Shipping service can deliver your dress within 1-2 business days if ordered before our daily cutoff time.
What is your return policy for evening wear?
We want you to love your dress! If you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure the tags are still attached and the garment is unworn and unwashed.
How do I choose the correct size?
Since sizing can vary between styles, we provide a detailed size chart on every product page. We recommend taking your bust, waist, and hip measurements and comparing them to our specific brand guide for the best fit.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal and Klarna for those who wish to buy now and pay later.
Can I track my order once it has been placed?
Yes, once your order has been dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery.
Do you offer discounts for bridesmaids or bulk orders?
We certainly do! For bridal parties or group orders of 4 or more dresses, please contact our customer service team to inquire about our current promotional codes for bulk purchases.